In short
- Lost pet: Phone Brisbane City Council on 07 3403 8888 and report the pet missing, then mark it missing on Queensland microchip registries (find yours at Pet Address), then post on the map and the local groups.
- The pound: Brisbane Animal Rehoming Centres (Warra and Willawong), run by Animal Welfare League Queensland for council, Warra: 523 Telegraph Road, Bracken Ridge QLD 4017. Willawong: 340 Gooderham Road, Willawong QLD 4110 (entrance on Camden Road), Mon–Fri 12noon–6pm, Sat–Sun 10am–3pm, closed public holidays. Dogs and cats are held 5 days if registered or microchipped, 3 days if neither. Livestock up to 10 days.
- Found dog: Check for a tag or collar and phone the number on it Take the dog to a vet or rehoming centre to scan for a microchip Report the found animal to Brisbane City Council on 07 3403 8888
- Found cat: Brisbane City Council impounds found cats under the same holding periods as dogs (5 days with a microchip or registration, 3 days without).
- Keys, wallet, phone: Queensland Police Service (report lost property online or through Policelink), trains: queensland rail lost property office at central station, 13 16 17 (7.30am to 5pm weekdays) or the online form, and a lost or found pin on Rangr Dangr for anything on a street or beach.
Lost pet
Phone Brisbane City Council on 07 3403 8888 and report the pet missing
Call or visit both Warra (07 3631 6800) and Willawong (07 3714 2800) rehoming centres, as pets can be taken to either
Check your pet's microchip registry details are current
Search your street and nearby parks, and put up signs with a photo and phone number
Post in local lost pet groups and check them daily
The pound
| Where | Brisbane Animal Rehoming Centres (Warra and Willawong), run by Animal Welfare League Queensland for council, Warra: 523 Telegraph Road, Bracken Ridge QLD 4017. Willawong: 340 Gooderham Road, Willawong QLD 4110 (entrance on Camden Road) |
| Hours | Mon–Fri 12noon–6pm, Sat–Sun 10am–3pm, closed public holidays |
| Phone | Warra 07 3631 6800, Willawong 07 3714 2800 |
| Holding | Dogs and cats are held 5 days if registered or microchipped, 3 days if neither. Livestock up to 10 days. |
| Fees | Dog, microchipped or tagged: $46.10 first day then $30.60 a day. Not microchipped or tagged: $68.85 then $30.60 a day. Cat, microchipped or tagged: $35.10 then $17.55 a day. |
| To go home | Photo ID and payment of release and holding fees. Dogs must be registered and cats and dogs microchipped (microchipping on the spot is $50.50). You may also be fined if the animal broke a council or state law. |
Queensland microchip registries (find yours at Pet Address). Queensland has no single database, so enter the chip number at petaddress.com.au to find your registry, then update your phone and address there and with Brisbane City Council within 14 days of moving.
Found a pet
A dog
- Check for a tag or collar and phone the number on it
- Take the dog to a vet or rehoming centre to scan for a microchip
- Report the found animal to Brisbane City Council on 07 3403 8888
- Do not rehome the dog yourself until council has searched for the owner
A cat
Brisbane City Council impounds found cats under the same holding periods as dogs (5 days with a microchip or registration, 3 days without). Cats must be microchipped. Check for a chip at a vet before assuming the cat is a stray.
Lost keys, wallet, phone
| Lost it… | Check |
|---|---|
| On a street, park or beach | A lost pin on Rangr Dangr at the spot, and the map's found items layer. Surf clubs and kiosks keep a box too. |
| Handed in to police | Queensland Police Service (report lost property online or through Policelink). Phone 131 444. |
| Train, tram, bus or ferry | Trains: Queensland Rail Lost Property Office at Central Station, 13 16 17 (7.30am to 5pm weekdays) or the online form. Council buses and bus stops: call 07 3403 8888, collect from the Central Customer Centre, Brisbane Square Library, 266 George St. CityCats and ferries: RiverCity Ferries online form. |
| The airport | Brisbane Airport lost property is handled through the form on the BNE website; items left on a plane go to your airline. |
| Shop, pub or café | Ring them. Most hold property for a few weeks before handing it to police. |
| Taxi or rideshare | The app’s lost item form, or the taxi company’s lost property line. |
Found something
- Keys, a wallet, a phone, a bag: post a found pin on Rangr Dangr naming the item and the street, but not what is inside it. Hand it to Queensland Police Service (report lost property online or through Policelink) if nobody claims it within a day or two.
- A bank card: cut it up or hand it to any branch of that bank. Never post the number.
- Licence or Medicare card: the police station, or a government service centre.
- A bike or scooter: police, with a photo and the serial number.
Posting on the map
Rangr Dangr is a live, neighbour-powered map. It started on the streets of Newcastle and works anywhere in Australia: the more Brisbane neighbours on it, the better the heads-up. Lost pets and found items are two of its layers. Double-tap the map where it happened, choose lost pet or found item, add a line and a photo if you have one, and everyone browsing that part of Brisbane sees it for the next 24 hours. A Still there tap keeps it up longer.
Locals also post to: Lost and Found Pets Brisbane (Facebook), Brisbane Lost Pets (Facebook), Pet Address (petaddress.com.au).
Good to know.
My dog is missing in Brisbane. Where do I look first?
Phone Brisbane City Council on 07 3403 8888 and report the pet missing Call or visit both Warra (07 3631 6800) and Willawong (07 3714 2800) rehoming centres, as pets can be taken to either Check your pet's microchip registry details are current
Where is the Brisbane pound?
Brisbane Animal Rehoming Centres (Warra and Willawong), run by Animal Welfare League Queensland for council, Warra: 523 Telegraph Road, Bracken Ridge QLD 4017. Willawong: 340 Gooderham Road, Willawong QLD 4110 (entrance on Camden Road). Mon–Fri 12noon–6pm, Sat–Sun 10am–3pm, closed public holidays. Dogs and cats are held 5 days if registered or microchipped, 3 days if neither. Livestock up to 10 days.
I found a dog in Brisbane. What do I do?
Check for a tag or collar and phone the number on it Take the dog to a vet or rehoming centre to scan for a microchip Report the found animal to Brisbane City Council on 07 3403 8888 Do not rehome the dog yourself until council has searched for the owner
Where is lost property handed in around Brisbane?
Queensland Police Service (report lost property online or through Policelink) takes handed-in property. Trains: Queensland Rail Lost Property Office at Central Station, 13 16 17 (7.30am to 5pm weekdays) or the online form. Council buses and bus stops: call 07 3403 8888, collect from the Central Customer Centre, Brisbane Square Library, 266 George St. CityCats and ferries: RiverCity Ferries online form. Brisbane Airport lost property is handled through the form on the BNE website; items left on a plane go to your airline. For anything lost on a street or beach, post a lost pin on Rangr Dangr and check its found items layer.
Post it where the neighbours look.
Lost pets and found items on a live map of Brisbane streets, seen by the people walking them. Free, in your browser.