In short
- Lost pet: Report your pet straight away using the City's online lost animal form, then post on the map and the local groups.
- The pound: City of Gold Coast Animal Pound, Coombabah (with Animal Welfare League rehoming centre), Shelter Road, Coombabah QLD 4216, Monday to Saturday, 8am to 4.30pm. Closed Sundays and public holidays. Registered, microchipped dogs are held 5 working days. Unidentified dogs are held 3 working days, then transferred to the Animal Welfare League. No holding period is published for cats.
- Found dog: Secure the dog if it is safe to do so Healthy dog: call 07 5667 5990 (Mon to Fri, 9am to 5pm), or use an acceptance pen after hours at Rossmans Road, Stapylton or Boowaggen Road, Merrimac Sick or injured: take it to a vet or call the RSPCA on 1300 264 625
- Found cat: Cats go to the same City pounds.
- Keys, wallet, phone: Surfers Paradise Police Station, buses and g:link light rail are translink services (buses run by kinetic per the airport); a translink lost property process was not verified, so check translink.com.au., and a lost or found pin on Rangr Dangr for anything on a street or beach.
Lost pet
Report your pet straight away using the City's online lost animal form
Check the City's lost and found animals register
Call the City Pound on 07 5581 7600
Contact the RSPCA and the Animal Welfare League
Check with local vets, post on social media and tell neighbours; call the pound once your pet is found
The pound
| Where | City of Gold Coast Animal Pound, Coombabah (with Animal Welfare League rehoming centre), Shelter Road, Coombabah QLD 4216 |
| Hours | Monday to Saturday, 8am to 4.30pm. Closed Sundays and public holidays |
| Phone | 07 5581 7600 |
| Holding | Registered, microchipped dogs are held 5 working days. Unidentified dogs are held 3 working days, then transferred to the Animal Welfare League. No holding period is published for cats. |
| To go home | Pay the release fee and any daily sustenance charges, show identification, register an unregistered dog and microchip any animal that is not chipped. If collecting for the owner, you need their verbal authorisation. |
Found a pet
A dog
- Secure the dog if it is safe to do so
- Healthy dog: call 07 5667 5990 (Mon to Fri, 9am to 5pm), or use an acceptance pen after hours at Rossmans Road, Stapylton or Boowaggen Road, Merrimac
- Sick or injured: take it to a vet or call the RSPCA on 1300 264 625
- Check for a microchip at a vet so the owner can be found
A cat
Cats go to the same City pounds. Check the lost and found register and call the pound on 07 5581 7600. Cats and dogs that are not microchipped must be chipped before release.
Lost keys, wallet, phone
| Lost it… | Check |
|---|---|
| On a street, park or beach | A lost pin on Rangr Dangr at the spot, and the map's found items layer. Surf clubs and kiosks keep a box too. |
| Handed in to police | Surfers Paradise Police Station, 23 Orchid Avenue, Surfers Paradise QLD 4217. Phone 07 5657 6888. |
| Train, tram, bus or ferry | Buses and G:link light rail are TransLink services (buses run by Kinetic per the airport); a TransLink lost property process was not verified, so check translink.com.au. |
| The airport | Gold Coast Airport asks you to submit its online Lost Property Form within seven days; the lost property office is open 12pm to 6pm, seven days. For items left on a plane, contact your airline. |
| Shop, pub or café | Ring them. Most hold property for a few weeks before handing it to police. |
| Taxi or rideshare | The app’s lost item form, or the taxi company’s lost property line. |
Found something
- Keys, a wallet, a phone, a bag: post a found pin on Rangr Dangr naming the item and the street, but not what is inside it. Hand it to Surfers Paradise Police Station if nobody claims it within a day or two.
- A bank card: cut it up or hand it to any branch of that bank. Never post the number.
- Licence or Medicare card: the police station, or a government service centre.
- A bike or scooter: police, with a photo and the serial number.
Posting on the map
Rangr Dangr is a live, neighbour-powered map. It started on the streets of Newcastle and works anywhere in Australia: the more Gold Coast neighbours on it, the better the heads-up. Lost pets and found items are two of its layers. Double-tap the map where it happened, choose lost pet or found item, add a line and a photo if you have one, and everyone browsing that part of Gold Coast sees it for the next 24 hours. A Still there tap keeps it up longer.
Locals also post to: Animal Welfare League Qld, RSPCA Queensland, City of Gold Coast lost and found animals register.
Good to know.
My dog is missing in Gold Coast. Where do I look first?
Report your pet straight away using the City's online lost animal form Check the City's lost and found animals register Call the City Pound on 07 5581 7600
Where is the Gold Coast pound?
City of Gold Coast Animal Pound, Coombabah (with Animal Welfare League rehoming centre), Shelter Road, Coombabah QLD 4216. Monday to Saturday, 8am to 4.30pm. Closed Sundays and public holidays. Registered, microchipped dogs are held 5 working days. Unidentified dogs are held 3 working days, then transferred to the Animal Welfare League. No holding period is published for cats.
I found a dog in Gold Coast. What do I do?
Secure the dog if it is safe to do so Healthy dog: call 07 5667 5990 (Mon to Fri, 9am to 5pm), or use an acceptance pen after hours at Rossmans Road, Stapylton or Boowaggen Road, Merrimac Sick or injured: take it to a vet or call the RSPCA on 1300 264 625 Check for a microchip at a vet so the owner can be found
Where is lost property handed in around Gold Coast?
Surfers Paradise Police Station at 23 Orchid Avenue, Surfers Paradise QLD 4217 takes handed-in property. Buses and G:link light rail are TransLink services (buses run by Kinetic per the airport); a TransLink lost property process was not verified, so check translink.com.au. Gold Coast Airport asks you to submit its online Lost Property Form within seven days; the lost property office is open 12pm to 6pm, seven days. For items left on a plane, contact your airline. For anything lost on a street or beach, post a lost pin on Rangr Dangr and check its found items layer.
Post it where the neighbours look.
Lost pets and found items on a live map of Gold Coast streets, seen by the people walking them. Free, in your browser.