In short
- Lost pet: Phone your local council animal management team and the Lost Dogs' Home on (03) 9329 2755, then mark it missing on Your council pet registration and your microchip registry, then post on the map and the local groups.
- The pound: The Lost Dogs' Home, 2 Gracie Street, North Melbourne VIC 3051, Mon-Thu 10am-5:30pm, Fri 10am-4:30pm, Sat 9am-3:30pm, Sun 9am-12:30pm (reclaims only); confirm before visiting.
- Found dog: Check for a tag or ask a vet to scan for a microchip Call your local council, which will arrange collection Do not take strays straight to the Lost Dogs' Home; it accepts animals via council partners
- Found cat: Cat rules vary by council in Victoria, including containment and curfews.
- Keys, wallet, phone: Melbourne West Police Station, metro trains lost property: 9610 7512 (weekdays 8am-5pm) or lost.found@metrotrains.com.au, and a lost or found pin on Rangr Dangr for anything on a street or beach.
Lost pet
Phone your local council animal management team and the Lost Dogs' Home on (03) 9329 2755
Check the Lost Dogs' Home lost-pet listings and visit in person
Contact your microchip registry and update your details
Search the neighbourhood and ask neighbours, vets and local shelters
Post on local lost-pet pages with a clear photo
The pound
| Where | The Lost Dogs' Home, 2 Gracie Street, North Melbourne VIC 3051 |
| Hours | Mon-Thu 10am-5:30pm, Fri 10am-4:30pm, Sat 9am-3:30pm, Sun 9am-12:30pm (reclaims only); confirm before visiting |
| Phone | (03) 9329 2755 |
| To go home | Photo ID, proof of ownership and current council registration; microchip details help. The Home accepts animals only after they come through council partners. |
Your council pet registration and your microchip registry. Make sure your microchip details and council registration match your current phone and address.
Found a pet
A dog
- Check for a tag or ask a vet to scan for a microchip
- Call your local council, which will arrange collection
- Do not take strays straight to the Lost Dogs' Home; it accepts animals via council partners
A cat
Cat rules vary by council in Victoria, including containment and curfews. Call your local council, or a vet, to scan for a microchip.
Lost keys, wallet, phone
| Lost it… | Check |
|---|---|
| On a street, park or beach | A lost pin on Rangr Dangr at the spot, and the map's found items layer. Surf clubs and kiosks keep a box too. |
| Handed in to police | Melbourne West Police Station, 313 Spencer Street, Melbourne VIC 3008. Phone (03) 9624 3999. |
| Train, tram, bus or ferry | Metro Trains lost property: 9610 7512 (weekdays 8am-5pm) or lost.found@metrotrains.com.au. Yarra Trams: online form or SM-Lostproperty@yarratrams.com.au, items kept 60 days. Buses and out-of-hours: PTV on 1800 800 007; V/Line on (03) 9619 2588. |
| The airport | Melbourne Airport lost property goes through an online form, or the Visitor Information desk in the T2 Arrivals Hall; general line +61 3 9297 1600. |
| Shop, pub or café | Ring them. Most hold property for a few weeks before handing it to police. |
| Taxi or rideshare | The app’s lost item form, or the taxi company’s lost property line. |
Found something
- Keys, a wallet, a phone, a bag: post a found pin on Rangr Dangr naming the item and the street, but not what is inside it. Hand it to Melbourne West Police Station if nobody claims it within a day or two.
- A bank card: cut it up or hand it to any branch of that bank. Never post the number.
- Licence or Medicare card: the police station, or a government service centre.
- A bike or scooter: police, with a photo and the serial number.
Posting on the map
Rangr Dangr is a live, neighbour-powered map. It started on the streets of Newcastle and works anywhere in Australia: the more Melbourne neighbours on it, the better the heads-up. Lost pets and found items are two of its layers. Double-tap the map where it happened, choose lost pet or found item, add a line and a photo if you have one, and everyone browsing that part of Melbourne sees it for the next 24 hours. A Still there tap keeps it up longer.
Locals also post to: The Lost Dogs' Home (Facebook), Lost Dogs' Home lost-pet listings at dogshome.com.
Good to know.
My dog is missing in Melbourne. Where do I look first?
Phone your local council animal management team and the Lost Dogs' Home on (03) 9329 2755 Check the Lost Dogs' Home lost-pet listings and visit in person Contact your microchip registry and update your details
Where is the Melbourne pound?
The Lost Dogs' Home, 2 Gracie Street, North Melbourne VIC 3051. Mon-Thu 10am-5:30pm, Fri 10am-4:30pm, Sat 9am-3:30pm, Sun 9am-12:30pm (reclaims only); confirm before visiting
I found a dog in Melbourne. What do I do?
Check for a tag or ask a vet to scan for a microchip Call your local council, which will arrange collection Do not take strays straight to the Lost Dogs' Home; it accepts animals via council partners
Where is lost property handed in around Melbourne?
Melbourne West Police Station at 313 Spencer Street, Melbourne VIC 3008 takes handed-in property. Metro Trains lost property: 9610 7512 (weekdays 8am-5pm) or lost.found@metrotrains.com.au. Yarra Trams: online form or SM-Lostproperty@yarratrams.com.au, items kept 60 days. Buses and out-of-hours: PTV on 1800 800 007; V/Line on (03) 9619 2588. Melbourne Airport lost property goes through an online form, or the Visitor Information desk in the T2 Arrivals Hall; general line +61 3 9297 1600. For anything lost on a street or beach, post a lost pin on Rangr Dangr and check its found items layer.
Post it where the neighbours look.
Lost pets and found items on a live map of Melbourne streets, seen by the people walking them. Free, in your browser.